Frequently Asked Questions
General Information
RoundRight is a behavioral health rounding and documentation platform designed to improve patient safety, compliance, and operational visibility.
RoundRight streamlines the rounding process by allowing staff to document rounds electronically on handheld tablets, ensuring accurate and timely record-keeping. It improves accountability, enhances patient engagement, and provides real-time reporting for better decision-making.
RoundRight is specifically designed for behavioral health settings, offering unique features such as:
• Offline functionality (works without Wi-Fi)
• Seamless hospital EHR integration
• No patient tracking device required
• Advanced security and HIPAA compliance
• Customization options to fit hospital needs
Yes, RoundRight was developed with behavioral health providers in mind. It supports trauma-informed care, improves patient safety, and enhances staff efficiency in psychiatric hospitals, residential treatment centers, and other behavioral health facilities.
Technical Features
Yes, RoundRight continues to function without Wi-Fi. It stores data securely on the device and syncs with the hospital database once an internet connection is available.
RoundRight is designed to work on Android-based handheld tablets and can be accessed via desktop interfaces for reporting and administrative functions.
No, RoundRight does not require a patient tracking device, ensuring patient privacy while still maintaining accurate rounding records.
RoundRight seamlessly integrates with hospital Electronic Health Record (EHR) systems, allowing for automatic data updates and improved workflow efficiency.
RoundRight employs industry-leading security measures, including encryption, role-based access control, and audit logging, to ensure full HIPAA compliance.
Operational Benefits
The software tracks rounding compliance in real-time, alerts leadership to missed rounds, and helps staff stay engaged with patients by facilitating meaningful interactions and documentation.
Yes, RoundRight helps prevent safety incidents by ensuring consistent patient monitoring, improving documentation accuracy, and alerting staff to potential risks in real time.
RoundRight enables a patient-centered approach by allowing staff to document individualized care plans, track interactions, and ensure a safe, dignified patient environment.
The software allows for dynamic staff assignments and sends automated alerts to leadership regarding missed rounds, ensuring continuous patient care coverage.
Customization and Flexibility
Absolutely. RoundRight can be tailored to meet different behavioral health facilities’ unique workflow and compliance requirements.
Yes, RoundRight is flexible and can be expanded to include new features, such as integration with wearable devices for enhanced patient monitoring.
Implementation and Support
The implementation process includes an initial consultation, system setup, EHR integration (if applicable), staff training, and go-live support to ensure a smooth transition.
Staff can typically be trained within a few hours, with additional ongoing support available.
Yes, RoundRight provides dedicated customer support during the implementation phase and ongoing technical assistance to ensure optimal performance.
Cost and ROI
Pricing depends on the size of the facility, the number of users, and any customization requirements. Contact us for a tailored quote.
RoundRight enhances operational efficiency, reduces manual documentation errors, improves patient safety, and helps hospitals avoid compliance penalties — all of which contribute to significant cost savings.
Feedback and Performance
Yes, we have case studies and testimonials from behavioral health providers who have successfully implemented RoundRight. Contact us to learn more.
Success is measured through compliance tracking, patient safety metrics, staff efficiency improvements, and leadership feedback on operational benefits.
RoundRight provides comprehensive reporting and analytics, including real-time compliance tracking, audit logs, and performance insights, to help hospitals optimize patient care.
Competitive Differentiation
• Works without Wi-Fi – Ensures uninterrupted rounding in areas with poor connectivity.
• No patient tracking required – Prioritizes patient privacy and dignity.
• Seamless EHR integration – Automatically updates patient records without manual data entry.
• Trauma-informed care support – Helps staff engage with patients in a respectful and therapeutic manner.
• Customizable features – Designed to adapt to hospital-specific workflows and future innovations, like wearable devices.
Scalability & Growth
RoundRight is scalable and can be implemented across large hospital networks, standalone psychiatric hospitals, and smaller residential treatment centers.
Absolutely. RoundRight is cloud-based, allowing hospital networks to standardize rounding procedures across multiple locations while allowing facility-specific customization.
Compliance & Accreditation
RoundRight supports The Joint Commission, CMS, and state regulatory requirements by ensuring proper documentation, staff accountability, and patient safety compliance.
Yes, the software includes detailed reporting and audit logs that can be used for internal reviews and external inspections to demonstrate compliance.